PostHeaderIcon Support Center

Our team is dedicated to helping you supervise your child’s phone usage. Below you will find links to commonly asked questions and user documentation for the product. Additionally you can obtain a new download or upgrade your software.

If you still have a product question or support-related issue, please open a new support ticket. All support tickets are answered by email within 24 hours, however most requests are answered much sooner.

Support Options

img Product User Guide
Software documentation.
View Product User Guide >>>
img Locate a Previous Order
View past order information.
Locate a Previous Order >>>
img About Retina-X Studios
Complete company profile.
Learn More About Retina-X >>>
img Searchable Knowledge Base
Questions about features and ordering.
View Knowledge Base >>>
img Recover Your Download
Use this page to obtain a new download.
Recover Your Download >>>
img Open a Support Ticket
Contact us for questions and support.
Open New Support Ticket >>>

Device Requirements

Windows Mobile 6.x Standard or Professional Edition. Includes Pocket PC and Smartphone. GPS tracking requires GPS enabled deviceCompatible Phone Carriers

Any GSM or CDMA carrier. Includes T-Mobile, Sprint, O2, Orange, Verizon, Alltel, AT&T and most others.

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